RESERVATION CONDITIONS (arrhes)

PURPOSE

In order to avoid last minute cancellations and unfulfilled reservations, we ask for a deposit by means of a bank imprint for any reservation of 3 or more place settings.
The amount of the deposit is 10€ per place setting.
By making a reservation, the client acknowledges having read and accepted the present reservation conditions.

CANCELLATION CONDITIONS
The client can cancel his reservation up to 24 hours before the date of the reservation (hereafter the “cancellation period”). The cancellation request must be made by e-mail.
If the client cancels the reservation outside of the cancellation period or if the client does not show up on the day and time indicated in the reservation, the restaurant owner is authorized to deduct the amount of the deposit, which the client expressly and irrevocably accepts.
The client undertakes not to contest with his/her bank the deduction that would be made in application of these conditions. If he does, he may be required to compensate the restaurant owner for the damage suffered.

AMOUNT OF THE DEPOSIT
The amount will be cashed at the earliest when the non-appearance on the day and at the time of the reservation is noted by the restaurant owner.

PROCESSING OF PERSONAL DATA
The customer’s personal data will be processed solely for the purpose of making the reservation and, if necessary, collecting the deposit in the event of a no-show or cancellation after the cancellation deadline.
The customer’s data (credit card number, cardholder, expiration date and cryptogram) will be stored at the latest until the customer shows up and then deleted. If the customer does not show up, the data will be kept for a period of 3 months or until the dispute is resolved. 

COMMITMENT OF THE RESTAURANT OWNER
In the event that the reservation cannot be honored by the restaurant owner, the latter undertakes to reimburse the client an amount equivalent to the deposit paid by the client.

FORCE MAJEURE
Each party may invoke a case of force majeure preventing the proper execution of its commitments. In this case, it shall notify the other party without delay by e-mail or by registered letter, indicating the reasons and circumstances that prevent the proper performance of its obligations and producing any supporting document to demonstrate the force majeure. Are considered as force majeure those usually retained by the jurisprudence of the Belgian courts and tribunals.

APPLICABLE LAW AND COMPETENT JURISDICTION
Any dispute relating to this contract shall be submitted exclusively to the courts of the restaurant’s registered office. Only Belgian law will be applicable.

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